Service of Excellence
I am pleased to offer a brief testimony of the experience we had for the sale of a family property in Luquillo in which we have your excellent services as a real estate broker. Knowing the market situation in which the appraisals required for bank financing are very conservative to the detriment of sellers and our demands on it, as soon as we put the property up for sale, you were able to immediately get interested people who were duly qualified for their acquisition without need for bank financing. You served as an intermediary with the eventual buyer and its various agents in every inspection visit, exchange of documents and information, and you facilitated the process in a very serious and professional manner: agile and efficient, while remaining enjoyable. You served as a skillful mediator in handling some demands presented by the agent hired by the buyer that could very well attempt against the transaction. You always maintained and facilitated good communication between the parties so that the objective of the transaction was achieved without much dispute or setbacks between the parties. Your good knowledge of the market made the process easier. I was very pleased to work personally with you.
Carmen was extremely patient with me when I started searching for what was going to be my home, I was completely lost, I didn't know where to start !! As a first-time homebuyer, I felt comfortable as she guided me every step of the way: I always knew what to expect and when to expect it. Carmen was understanding and honest with me, so I trusted her to help me make the biggest investment of my life. I am extremely pleased and happy with the service received, and with my new apartment !!!
We could not be more satisfied with the work that Carmen did in the sale of our house. She was always quick to answer our questions, proactive in the sales process, and our results were more than we expected. We recommend Carmen to all our friends and acquaintances.